Thank you for shopping with Elegant Wholesale LLC. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.
1. Business Information
Business Name: Elegant Wholesale LLC
Address: 177 Trevino Ave, Apt 314, Manteca, CA 95337, USA
Phone: 307-310-4443
Email: info@elegantwholesalellc.com
Website: elegantwholesalellc.com
2. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During high-demand periods, processing times may be slightly delayed.
Customers will receive an order confirmation email after purchase.
3. Shipping Time Estimates
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–20 business days (depending on destination)
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
4. Shipping Costs
- Shipping costs are calculated at checkout based on location and shipping method.
- Promotional free shipping offers may apply during special campaigns.
Shipping fees are non-refundable once an order has been shipped.
5. Order Tracking
Once your order is shipped:
- A tracking number will be sent via email.
- Customers can track shipments using the provided carrier link.
Please allow 24–48 hours for tracking updates to appear.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Elegant Wholesale LLC is not responsible for orders shipped to incorrect addresses provided at checkout. Additional shipping charges may apply for reshipment.
7. Delayed or Lost Packages
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs clearance
- Incorrect address information
If your package appears lost, please contact us and we will assist in filing a carrier investigation.
8. International Shipping & Customs
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Delivery times may vary depending on customs processing.
9. Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery.
- Provide photos of the damaged package and item.
- We will review and provide a replacement or refund if eligible.
10. Contact Information
For shipping inquiries, please contact:
Elegant Wholesale LLC
177 Trevino Ave, Apt 314
Manteca, CA 95337, USA
📞 307-310-4443
📧 info@elegantwholesalellc.com
🌐 elegantwholesalellc.com